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Resolved

Service Disruption Due to AWS Infrastructure Outage

Started 20 Oct at 06:45am UTC, resolved 20 Oct at 07:46pm UTC.

Web Application Document Service Core API
Resolved

The issue has been resolved.
The AWS us-east-1 outage in North Virginia has been fully mitigated by AWS, and all affected services are now operational.

Posted 20 Oct at 07:46pm UTC.
Created

We are currently experiencing service interruptions due to an ongoing AWS us-east-1 outage in the North Virginia region. This outage is impacting parts of our infrastructure, leading to degraded performance or temporary unavailability for some users in the United States.

Our engineering team is closely monitoring the situation and implementing mitigations where possible while AWS works to restore full service in North Virginia.

Posted 20 Oct at 06:45am UTC.